By using this website, the user accepts the following terms of use and sales conditions:

I Scope and definitions of our relation with entrepreneurs

(1) Our offer is dedicated to entrepreneurs. The following terms and conditions apply to all transactions between us and an entrepreneur ("contractor") and are valid at the time of the order.

(2) "Contractor" in terms of these terms and conditions means any natural or legal person who concludes a legal transaction for a purpose that can be attributed to its commercial or independent professional activity.

II Conclusion of the contract, storage of contract

(1) The following provisions apply to all purchases on our website including subdomains.

(2) The contract is concluded with

Via Roma 11/8
I-16121 Genova

(3) The presentation of goods in our online shop is not a legally binding proposal, but only a non-binding invitation to the contractor to order goods. By ordering the desired goods, the contractor makes a binding offer for him to conclude a purchase contract. The acceptance of the offer shall be in text form or by sending the ordered goods within the lead times stated on this site.

(4) On receipt of an order in our online shop the following rules apply: The contractor concludes the purchase contract by successfully passing the order procedure.

The order consists of the following steps:
1) Select the desired product
2) Confirm by clicking the button "Add to Cart"
3) examination of the information in your shopping cart
4) click on the button "Checkout"
5) enter your name, address and payment method
6) sudmit the binding order

The consumer can get before the mandatory sending the order by pressing the information contained in the web browser used by his "back" button to check its information back to the website where the customer's details are recorded and correct input errors or by Close the Internet browser to cancel the order process. We acknowledge receipt of your order directly through an automatically generated e-mail (acknowledgment of receipt). This does not yet accept the offer, the acceptance of the offer in writing, in writing or by sending the ordered goods within a week.

(5) Storage of contract for purchase via our online shop: We save the contract text and send you the order data and our General Terms and Conditions by e-mail. The terms and conditions at any time, see also under

(6) The Customer consents to the representation of images of the labels produced for him for promotional and demonstration purposes on the Internet and in other media by label partner.

III Prices, Shipping, Payment, Maturity

(1) The prices are net prices without VAT. There are also possible shipping costs that can be found on the shipping costs page. If the entrepreneur does not have a valid VAT ID, he has to pay 22% of VAT. All prices that are not shown in Euro, are based on the daily exchange rate published by the European Central Bank (ECB).

(2) The contractor has the option of paying in advance by bank transfer or online by credit card and other online payment methods.

(3) The contractor agrees to pay the purchase price immediately after sending the order.

IV Sampling, Delivery

(1) If not clearly stated differently in the product description, all items shipped immediately after production.

(2) We do not ship any goods before receiving the payment.

(3) During the production process, a digital photo of the item is delivered to the customer for approval. After the approval it is not possible any more to change the item and also a possible complaint will only be accepted, if the item that was delivered is significantly different from the approved sample.

V Retention of title

All goods remain our property unless the full purchase price and all possible additional costs have been paid.

VI Cancellation

Since we have to do preparational works and keep machine places free for all costum made items to meet the lead times, the cancellation of the contract is only possible within 24 hours after the order submission. Should we already have made steps for preparing a production or should we already have started the sampling or the production itself during this period, it is not possible to cancel the contract any more. The cancellation may be declared in written form (e.g. letter, fax, email) and can be sent without giving any reason.

The revocation must be sent to:

Via Roma 11/8
I-16121 Genova

VII Contract language

The contract language is English.

VIII Place of jurisdiction and applicable law

The law of the Italian Republic applies and the place of jurisdiction is Genoa. Since we can not know and follow other countries' legal regulations, the application of any other national law is explicetely excluded.

IX Customer Service

Our customer service is available on working days from 9:00 bis 18:00 h CET at

Phone: +44 20 34755077

State of Terms: 17 Dec 2017

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Head office

Italia [ € ]

Via Roma 1/10
16121 Genova
+39 010 8568430
Company reg. no.: 470346 GE
VAT ID: IT02371160991

International website

Local websites + offices

A [ € ]     CH [ CHF ]     D [ € ]
Repr. für A/CH/D in Hamburg, D
+49 (0)40 2282 0629

United States [ $ ]
Repr. office NYC
+1 646 9050 100

United Kingdom [ £ ]
Repr. office London
+44 (0)20 3475 5077

Africa [ ZAR ]
Repr. office for all African countries in Cape Town, ZA

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